What are boosts?
Boosting helps a chat get access to more features, hold more users, and other features available in the higher payment tiers.
The features available on all payment tiers can be viewed here.
Users who boost will receive receive 100 coins every month per boost, which can be used to purchase items in the Minnit Shop, such as extra emoji, rank shapes, or booster-exclusive features like extra markdown or features. Boosters are also able to join a chat, regardless of how many users are connected — for instance, if your chat has a limit of 40 users, a booster is able to join and be the 41st user.
Users who boost can also immediately access an exclusive rank shape, as well as the ability to upload an emoji or sticker for them to use. The more boosts they add, the more emoji they can use — this encourages users to add multiple boosts and help your chatroom reach new levels!
How do users boost?
Users can access the boosting page by clicking the Menu iconat the top of the chat, and clicking "Boost This Chat."
They will then be taken to a new page where they're able to decide how many boosts they wish to add. The more boosts they add, the closer the chat will be to receiving new features.
How do upgrades work?
Upgrading is really easy. Simply go to the Boosting page again to more boosts, and click on "Update Boosts".
If they're upgrading part way through the month, the charge for upgrading will be pro-rated so they aren't billed for unused time.
For example, if they paid for 4 Boosts ($20) on June 1st, and they upgrade to 10 Boosts ($50) on June 15th, they'd'd be charged $15. (($50 - $20) * 15/30)
Before the upgrade is confirmed, they'll be able to see the amount they'll be charged for the upgrade, and the increased subscription amount on their next billing date.
Once the upgrade is confirmed, the new amount of boosts will apply immediately to the chat.
How do downgrades work?
Downgrading is really easy. Users can return to the Boost page at any point and reduce the number of boosts they have, even down to 0 to cancel their boosting subscription entirely.
Before the downgrade is confirmed, they'll see the new subscription amount they'll be charged (if applicable) on their next billing date.
Boosts will remain active until one month from the last payment. So if a user boosts your chat on January 1st, and cancels on January 2nd, they'll still receive all boost perks until February 1st.
How is payment information stored?
All payments are securely handled by Paddle. Minnit does not have access to your payment details.
How do I access premium features when someone boosts my chat?
Once someone boosts your chat to the next payment tier, you'll receive immediate access to paid features.
You can access these paid features in chat settings, or organization settings if you have an organization.
How many boosts are required for each payment tier?
- Lite Plan: 2 boosts
- Basic Plan: 4 boosts
- Community Plan: 8 boosts
- Pro Plan: 20 boosts
- Business Plan: 100 boosts
How do boosts work if I'm already paying for a subscription?
Good news -- boosts stack alongside your subscription and will help you get to a higher tier!
For example, if you're paying for a subscription for the Basic plan, and you have 4 boosts, the following would apply:
You would get access to the Community plan in this case as you are already on the Basic plan, and 4 additional boosts would be required to get you to the Community plan.
What happens if I lose some or all boosts?
If users stop boosting, your chat will revert to a lower tier.
For example, if your chat has 8 boosts, you would have access to the Community plan.
If you lost 4 boosts, your chat would revert to the Basic plan.
If you lost all 8 boosts, your chat would revert to the Free plan.
Losing boosts can occur for a number of reasons, including payment failures due to credit cards expiring, users unsubscribing, etc.
If this happens, your chat will remain on the same plan for 3 days, giving time for additional users to add boosts to prevent downgrades.
You can also upgrade directly to ensure that nothing gets downgraded.