Chat Moderation
How do I kick a user?
Click on the user's name, select kick, fill out a reason (optional) and click on the kick button. You can kick users if you are a moderator or above and exceed the rank of the user you are trying to kick. i.e. a manager can kick moderators, but cannot kick other managers.
How do I ban a user?
Click on the user's name, select ban, fill out a reason (optional) and click on the ban button. You can ban users if you are a moderator or above and exceed the rank of the user you are trying to ban. i.e. a manager can ban moderators, but cannot ban other managers.
How do I change a user's rank?
If you are a moderator or above, you can click on a user's name to change their rank. You must also be a higher rank than the user to modify their rank. As a chat owner, you also have the ability to use the ranks list tab in chat settings to view/remove ranks or reset all ranks.