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Cookies are small files which are stored on your computer. When you use Minnit, cookies are used to store your preferences and login information.

In certain cases, your browser may not accept cookies from Minnit at all, or it may not accept cookies if the chat is embedded.

Allowing cookies

Certain features (e.g. logging into your account) require cookies to be set on your computer.

If your browser is blocking cookies when Minnit is embedded, you should be able to log into your account by visiting the login page directly. Click here to login.

If this doesn't work, you'll have to manually allow cookies from Minnit in your browser.

Here are the instructions for allowing cookies on the most popular browsers:


  1. Click on the menu button Chrome Menu Button, click settings, scroll down and click Advanced.

  2. Click Content Settings, then click Cookies.

  3. Under Allow, click on the Add button and add [*.]

Microsoft Edge

  1. Click on the menu button Edge Menu Button, click Settings and click on Cookies and Site Permissions.

  2. Scroll down and click on Cookies and site data. Make sure "Allow sites to save and read cookie data (recommended)" is turned on, and make sure Block third-party cookies is turned off.


  1. Click on menu button Firefox Menu Button, click Options and then click Privacy and Security.

  2. Under Cookies and Site Data, click Exceptions... and enter under Address of website and click Allow and Save Changes.

Safari (iOS)

  1. Open the Settings app, scroll down and click Safari.

  2. Make sure Block All Cookies is off.

  3. Turn off Prevent Cross-Site Tracking. Alternatively, if you visit Minnit directly (i.e. not embedded on another website), that will allow Minnit to set cookies.

Types of cookies we store

All cookies set by Minnit are considered essential for providing the service.

We do not use any analytics or tracking cookies.

Cookie NamePurpose
r_auth_vContains token to keep registered users logged in
g_auth_vContains token to keep guest users logged in
signin_tokenContains token to keep users logged in
minnitidContains ID number to keep user logged in
aptokenAccount protection token
connid-chatConnection ID to allow you to connect to a chat
minnitavatarStores your Avatar URL
minnitcsrfToken to help prevent Cross Website Request Forgery (CSRF) attacks
minnitnicknameStores your nickname
suppress_same_siteStores your user agent so we can determine whether the SameSite cookie attribute is supported
suppress_partitionStores your user agent so we can determine whether the Partitioned cookie attribute is supported
partitionmigrationStores whether we've attempted to migrate your cookies to partitioned cookies

Note: If you are using an organization, the cookie names will include your organization ID as a suffix as these cookies are specific to your organization.