If you're accessing a Minnit chat that's embedded on another website, these cookies will be considered third party cookies since they are not being set from the current website that you are on.
Some web browsers block third party cookies by default, which means that you will lose your account data and preferences when you refresh.
Avoiding third party cookie issues
If you own the chat, you can avoid third party cookies entirely by serving the chat from your own domain by using custom domains.
Allowing third party cookies
The simplest way to allow Minnit to set third party cookies is by clicking the link in the info message that shows up after signing into a chat informing you that cookies were unable to be set.
You can also allow third party cookies to be set at the browser level to prevent this issue from happening again.
Some browsers offer a white list option (e.g. Chrome, Edge and Opera) where you can allow specific websites to set third party cookies.
In this case, allowing [*].minnit.chat is more secure than allowing third party cookies to be set by all websites.
For organizations, you would need to allow cookies to be set from the organization domain.
Instructions are available for: