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Manage Accounts

To access the manage accounts page, go to your organization's homepage and click on Manage Accounts in the navigation bar.

This page allows you to view account data and logs, as well as create and edit accounts.

You can set several attributes of an account on this page, including:

  • Username
  • Nickname
  • Email
  • Password
  • Account Status
  • Account Protection
  • Two Factor Authentication
  • Single Sign On (SSO)
  • Ability to access organization settings
  • Ability to manage accounts
  • Ability to access chat settings for all chats
  • Ability to access direct message archive

Note: Changing certain attributes (e.g. username) will sign the user out of all chats.

You can also view the amount of monthly registered active users.

A user is considered active if they sign into a chat in the past month.